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Register your business with Jibo

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As printed on your Commercial Registration.

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Questions

Why partner with Jibo?

Jibo brings you new customers who order delivery and pickup from the Jibo app, and helps you grow your sales.

How do I join Jibo?

Enter your Commercial Registration number and a few details about you. We email you a temporary password: sign in with it, confirm your mobile, upload your documents and check what we read from them. When everything is clear your restaurant opens by itself; otherwise we review it and email you.

Is Jibo available in my country?

Jibo is open in Egypt. Other Arab countries are coming: they're shown in the country list and can't be chosen yet.

Who can join?

Restaurants with a valid Commercial Registration that shows a restaurant or kitchen activity. Without a Commercial Registration you can't join yet.

What documents do I need?

Your Commercial Registration, Tax Card and National ID (front and back), and the VAT certificate if you are registered for VAT. If the Commercial Registration doesn't show you signing alone for the business, an authorization letter too. Photos page by page are fine.

What are the trade name and the brand?

The trade name (الاسم التجاري) is your business's registered name. The brand (السمة التجارية) is the name your restaurant trades under, when your Commercial Registration lists one. Give each in Arabic and in English. The Arabic names exactly as on the registration; the English ones exactly as on it when it shows them in English, otherwise in your own English spelling (a brand shown in English only can be given in English only). Customers see your brand, or your trade name if you have none, in the language they use Jibo in. We check them against the registration you upload; a trade name that doesn't match isn't accepted, and a brand that isn't on the registration can't be used, so customers see your trade name.

What is the temporary password?

We email it to you when you send the form. It opens your application only and works for 14 days: if it runs out, ask for a new one on this page. You get your own account when your restaurant opens.

Why do you need my Tax Card and VAT certificate?

Jibo's invoices to you for its commission are electronic invoices through the Egyptian Tax Authority, and they must carry your tax registration number from your Tax Card. If your business is registered for VAT, the VAT certificate shows it.

Why does Jibo charge a commission?

The commission on each Jibo order pays for bringing you customers, the app, online payments, marketing and support. Your rate is in your agreement.

How will I receive orders?

On the orders screen at each branch: the Jibo Orders tablet (order it on your page after you sign in; we ship it once your restaurant opens), or Orders Web, the orders screen in a browser on a computer or tablet you already have. It rings for each new order; you accept it with the preparation time.

Can I stop orders when it's too busy?

Yes. Tap Busy on the orders screen to pause new orders for a while, then open again when you're ready.

How will I be paid?

Card orders: Paymob, our payment partner, pays you directly into the bank account on your Bank Certificate, with Jibo's commission already taken off. Cash orders your own drivers deliver: you keep the cash, and Jibo's commission on them is taken from your next card payout (or invoiced if that doesn't cover it). Cash orders Jibo's drivers deliver: Jibo's driver collects the cash and Jibo pays it to you, less its commission. Every month you get a statement of your orders and Jibo's commission.

Can Jibo's drivers deliver for me?

Yes, where Jibo offers its drivers. After you go live, choose it for each branch in Online channels: Jibo's drivers deliver our Jibo orders. They deliver only your Jibo orders, at the Jibo-delivered commission (higher, because delivery is included); your own drivers can keep delivering your other orders.

What happens once I go live?

You sign in here at partners.jibo.online (Sign in, at the top) to manage your menu, branches, opening hours and orders, and to see your sales.

Questions

Who can join?

Restaurants and cafes in Egypt with a valid Commercial Registration and a Tax Card whose activity code is one of: restaurants 5610, event catering 5621, other food service 5629, cafes 5630.

What documents do I need?

Your Commercial Registration, Tax Card and the National ID (front and back) of the person who signs for the business; your VAT certificate if the business is registered for VAT. Already registered with us on the same Commercial Registration? Use the same email: we recognise the number and they aren't asked again.

When do I see the prices?

Once your account opens: in your console, Plans & billing shows every product and its monthly price. You pay for each before it starts.

How do I pay?

Nothing is paid to sign up. In your console you choose products and devices and pay for them in advance, by bank transfer to our account or by card; each one starts once it is paid.

When does my account open?

As soon as your documents are in and you confirm what we read, usually right away. If anything needs a look we review it and email you.

Do I need your tablets?

You choose: our POS and kitchen tablets, or the POS Register on your own Windows PC and the Order Hub in a browser you already have. Devices we send are shipped once your account opens.

What is the temporary password?

We send it to your mobile and email when you send the form. It opens your application only and works for 14 days: if it runs out, ask for a new one on this page. You get your own account when it opens.