Data Deletion

Iotech POS, operated by Iotech (iotechpos.com). Last updated 13 November 2026.

You can ask us at any time to delete the information Iotech POS holds about you, including information received through Facebook, Instagram or WhatsApp when you messaged a restaurant.

How to ask

1. Email support@iotechpos.com with the subject Data deletion request.
2. Say which restaurant(s) you dealt with, and include the phone number, email, or Facebook / Instagram / WhatsApp name you used with them, so we can find your information.
3. We confirm by reply and delete your information within 30 days, then confirm again when it is done.

What is deleted

• Your customer record, addresses, loyalty points and app account.
• Your messages with the restaurant and your name and ids received from Facebook, Instagram or WhatsApp.
• Your name and contact details on past orders. A restaurant may have to keep the order amounts for its legal records; those no longer identify you.

Removing a restaurant's access in Meta

A restaurant can also disconnect its Page, Instagram and WhatsApp from Iotech POS in its console (Restaurant settings → Messaging → Disconnect) or in Meta's settings (Business integrations), which stops new messages reaching the platform.